Creating a positive employee experience was challenging even when employees spent most of their time together in physical workspaces. In our new hybrid world of work, the “workplace” might include people’s homes, coffee shops, coworking spaces, RV’s, and corporate offices. Shaping this new employee experience in a positive way is one of the greatest design challenges HR has ever faced.
To help us get our arms around it is this month’s guest, Damon Deaner, Director of Employee Experience & Design, IBM Talent Transformation. We will discuss how he applies human-centered design, and design thinking approaches to craft engaging employee journeys for IBM and their clients.
You’ll learn about design, how design processes work, and get some expert advice on how to start applying design to your own employee experience work.